You can sign up by using the sign up button on the Mantera webpage.

In order to complete your registration, please fill in the sign up form to go thru the KYC or KYB and AML process, and completing all required fields. Make sure that you enter the data of your identity document correctly, as it is essential for the completion of your registration and the operation of your profile. The accepted types of identity documents are a valid identity card or a valid passport. The physical address requested in the registration form is your address of registration. In case of a Corporate registration, it is the company registration address.

Please note that certain countries are a part of our restricted countries list and registrations of citizens of these countries will not be approved.

When registering you need to choose between a Personal and a Corporate account.

• Personal: Client is an individual who will be depositing/withdrawing personal funds. (KYC process )
• Corporate User: Client is an Entity depositing/withdrawing corporate funds on behalf of the Entity. (KYB process )

If you are not sure what type of User you are and you need some assistance, please contact us.

Your case is currently under review. Due to our strict KYC/AML compliance regulations and in order to provide all our customers with the highest levels of security, each profile must undergo an extensive review before they can be approved. It is possible that we may require some additional information. We will contact you shortly.

Businesses are evolving in the digital era where fraud and crime have many faces. Gone are the days when customers were the only source of risk for the businesses and the businesses were bound by the only customer due diligence regulations.

The risk is coming from all the stakeholders of a company and proactive risk prevention is inevitable. The stakeholders of businesses include customers, merchants, investors, employees, shareholders, partners, etc.

All these entities affect businesses in one way or the other. So it is significant to perform due diligence on all the stakeholders to differentiate between an opportunity and risk.

KYC/KYB procedures and regulations have been implemented to the businesses to reduce the risk of crimes. The crimes that are controlled with compliance are identity fraud, money laundering, terrorist financing, fake merchant fraud, shell companies, etc.

Mantera completes ongoing KYC/KYB/AML for all clients and transactions due to the nature of the asset class. Mantera may at any time request additional information in order to process your request.

Please provide us with the requested documents in order to process your transaction.

You can deposit your Mantera account by bank transfert or/ and by sending Bitcoin or Ethereum to the given wallets.

Deposit can be done only wants you go thru the KYC or KYB and AML process with success.

Bank transfers will take from 2 to 4 business days to be credited to your Mantera account.

Crypto’s will be credited within minutes to your Mantera crypto custody account.

And monthly statements will be sent to you by email.

We take high security measures consistent with applicable law to protect the security of your Personal Information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.